Warehouse 2, 1 – 7 Friars Rd, Moorabbin 3189

sales@lifestylelane.com.au

0424 171 198

FAQ

Can we view the product prior to purchase?

Yes you can! In many cases, even the best professional photo's don't do our products justice so we strongly encourage our customers to come to our Melbourne store located at Warehouse 2, 1 – 7 Friars Rd, Moorabbin 3189 to view prior to purchase. We understand this isn't possible for our customers outside of Melbourne, this is why we offer the most flexible return policy you will find anywhere online!

Why are your prices so cheap?

Because we can!! We are a family run business and buy in bulk allowing us to control our costs which means we can pass on the savings to you! We also import a number of our products direct from overseas essentially cutting out the middle man. If in the unlikely event you do find a product cheaper from a competitor, you will be entitled to our very generous lowest price guarantee policy. Click here for more details

I'm unsure of which item will suit my house best?

We love home decor and kitchenware and we love helping our customers choose that perfect addition to their home or office. As we've working in the industry for many years, we understand current trends of home decor and kitchenware. We are very please to offer free advice to help you pick your lovely clock. Click here to find out more

Do you ship all your products or are they shipped from a 3rd party?

Unlike many websites popping up these days, all our stock is held in our Melbourne store, checked and tested prior to sending to customers. A number of competirors now have products sent from either a 3rd party warehouse or supplier. Not only does this delay shipping times, it also reduces quality control and increases the chance of an incorrect or faulty product being delivered

What happens if we don't like our purchase or recieve a damaged or faulty product?

As we emphysis throughout our website, selling only the highest quality products and offering customers only the highest level of customer service are the core values we embrace every day. To view our returns policy click here. To view our warrantee policy click here

I found an that I love but I can't find it on your website. Can you get it for me?

Yes. In most cases we will be able to source any home decor or kitchenware product for you. Although we have a huge range of products, it would be impossible to stcok everything that customers want. We do however have contacts all over the world and will gladly attempt to source any item you may be after

I have a question not covered in the Lifestyle Lane FAQ's

If you cannot find an answer to your question in this section or anywhere else on our website, please free free to contact us by clicking here, droping us an email on sales@lifestylelane.com.au or calling us on 0424 171 198.