Warehouse 2, 1 – 7 Friars Rd, Moorabbin 3189

sales@lifestylelane.com.au

0424 171 198

About Us

lifestylelane.com.au

At Lifestyle Lane, we are obsessed with beautiful home decor and kitchenware and wall clocks. Not only do we stock the largest range of leading brand clocks in Australia as well as a huge range of home decor and kitchenware products, we believe that our customers not only deserve the lowest price, but also deserve the opportunity to view their desired item in a bricks and mortar store. We invite our Melbourne customers to visit our shop located at Warehouse 2, 1 – 7 Friars Rd, Moorabbin 3189 where you will find the same great items at the same great prices except you will receive professional face to face customer service.

We would like to think of our business as more than just a website to buy clocks and other kitchenware and homewares. We like to think of ourselves as a diverse online and physical retailer with superior customer service and exceptional delivery times.

Our Story

After spending many years working in the physical and online home décor industry, we found many customers were frustrated by only have a very small selection of home décor, kitchenware and clocks in store as well paying top dollar for falsely advertised products when purchasing from pure online retailers. We then came up with the concept to offer customers a great range of products at awesome prices and allow them to come to our shop at their convenience and speak to a real person hence Lifestyle Lane was then born. We live and breathe our mission "REAL STORE, ONLINE PRICES WITH EXCEPTIONAL CUSTOMER SERVICE". We source our products from local suppliers and all over the world ensuring a great variety at everyday low prices. We have recently even begun designing our range of wall clocks and other homewares!

Customer Service

At Lifestyle Lane, we adopt the CARE approach to customer service. That is, Customers Are Really Everything! If you need to contact us for any reason please fill in the contact form or email us at sales@lifestlyelane.com.au and in most cases we will respond to you within 1 hour. If you would like to speak to us, please pop down to our shop at Warehouse 2, 1 – 7 Friars Rd, Moorabbin 3189 or call us any time on 0424 171 198.

Lowest price Guarantee + Free Gift Voucher

While the internet is great to shop around and get a bargain, many of us don’t want to spend hours searching website after website for the lowest price. For this reason, you can shop with confidence at lifestlyelane.com.au. Every day we check our competitor’s prices to ensure we offer you the lowest price. If you find an identical item cheaper in store or online, we will not only beat it, we will also give you a FREE $10 Gift Voucher to use on your next purchase. But it gets even better. If you find a lower price up to 7 days after purchase, let us know and we will refund the difference and still give you a $10 gift voucher. It doesn’t get any better than that! See Lowest price Guarantee page for full details

Free professional advice

Can’t decide what you're after? At Lifestyle Lane we welcome you to email us a description of the type of look and feel you are hoping to achieve in your home/office and we will gladly provide professional advice on what we think would look best. You are also welcome to bring some photo's to our shop or email us photos to further assist us in providing advice.

Quality Control

All our products and distributed from our Melbourne store located at Warehouse 2, 1 – 7 Friars Rd, Moorabbin 3189. This allows us to check each and every item we send ensuring you receive your lovely item in perfect condition. We also pack and secure every product very safely to ensure no damage during transit.

365 day refund policy

Lifestyle Lane is a registered Australian company and complies with all laws set by Consumer Affairs. In many cases, our service goes beyond these laws.

We understand that purchasing online can sometimes be tricky without first seeing the product. For this reason, we offer a very a flexible refund policy.

Faulty item

While we only sell the highest quality and reputable brands however we do understand that not everything is perfect. Lifestyle Lane offers a 12 month replacement warrantee against faulty items. Please email us details and we will organise a replacement clock to be sent to you.

Change of mind

If you change your mind within 14 days of receiving your item, we will glad offer you a full refund. Returned postage will be at the expense of the buyer.

We are also very pleased to offer a 365 return policy. If you change your mind up to 365 days after purchase, we will gladly offer you store credit for your purchase. Return postage in the case is at the expense of the buyer.

Please note – refunds/store credit for returns will be issued upon the item and packaging being returned in perfect and resellable  condition.

Please feel free to contact us should you have any questions on our returns policy.